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Surrendering Your Pet

At the Hotel, we believe that pets are for life. Pets are often surrendered to a shelter because an owner is unaware of other options or resources that can help the pet remain in their home or find a rehoming option by private methods. Our priority is to work with pet owners to help solve common behavior concerns by offering resources, counseling, as well as support for pet owners who are working through tough issues with their pets. Our goal in offering counseling, resources, and support is to help owners maintain the bond they have with their pets so that pets can remain with their families.

We recognize that sometimes situations arise where it seems that there is no other option but to find your pet a new home, and we always urge owners to try and find a new home via private methods, whenever possible. It is far less traumatic for your pet to move to a new home via private adoption. A shelter environment may cause unnecessary stress and we may recommend alternatives to bringing your pet to the shelter during the counseling process.

Because space and resources are limited, we are not able to accept walk-in surrenders, and an admissions counseling consultation with a team member is required before an animal can be accepted. Pets are accepted by admissions appointment only and appointments are scheduled as the shelter has the availability to accept them. During times of high demand, admissions appointments may be scheduled out weeks in advance. Every effort will be made to accommodate each pet’s individual needs, but we cannot guarantee the adoption or placement of any pet. We encourage pet owners to seek out alternatives to parting with your pet by using the tools below. Please also see the Rehome link below.

Surrendering to The Hotel

If you are in a position where none of the resources above will be a fit for you, please complete our surrender application below. The Hotel charges a per-animal surrender fee as listed. While we never want to turn away an animal in need, these fees help cover the costs of caring for your pet until it is adopted, including food, cleaning, and medical care. We are committed to finding loving homes for all healthy, adoptable pets.

Intake Process


Rehome by Adopt-A-Pet is a fantastic resource and is where we recommend you start. Please click the link below and it will walk you through the process! Rehoming your pet should be easy and stress free both for you and your pet. The experts at, the largest non-profit pet adoption website, with support from The Petco Foundation, have created a simple, reliable, free program to help you place your pet from your loving home directly to another.